FAQ

What is your location?

Our headquarters is located in Hong Kong, and our raw materials are sourced from resource-rich countries around the world, such as Nepal, South Africa, and China. All bracelets are made in China. We are responsible for every step of production, hand-made manufacturing, and shipping, ensuring that each product meets our high quality standards.

When will I get my order?

It takes approximately 2-7 business days from the date we receive your order to handcraft and bless your bracelet.

Once shipped, you will receive an email with a tracking code. If you have not received this code, please check your spam folder. If you still cannot find it, please email us at support@meditationtreasure.shop and we will assist you in tracking your order and updating its status.

Please ensure we have the correct wrist size and shipping address so that we can efficiently fulfill your order.

Do you have any physical stores?

Unfortunately, we do not have a physical store, dealers or outlets. Ordering our products online is quick and secure! These beads have been through thousands of trials and tribulations before they reach your pulse, with the blessings and prayers they deserve. Contact us for spiritual communication at support@meditationtreasure.shop

I have placed my order a while ago, but haven't seen/heard anything.

Please check your email (and the spam inbox)

Sometimes we reach out to you if we see that the wrist size is missing from the order or when the wrist size is rather large/small.

I would like a custom design, is that possible?

Yes, it depends on the bracelet and your specific vision for it. We can customize existing stock and other high-end customizations, and your customization will receive more and more solemn blessings and prayers, making it yours alone. Please note that the price of custom-designed bracelets may be adjusted. Please contact us at support@meditationtreasure.shop and tell us your design ideas and we will let you know the specific plan.See Customization Options for details.

Can they be worn when working out, showering, or at the beach?

We strongly discourage wearing the bracelets during certain activities, as they can damage both the gemstones and metal over time. The durability of the stones varies; some are harder and more resistant, while others are softer and more susceptible to damage. For more information on how to properly care for your bracelet, please refer to our guide: Taking care of your bracelet

I was looking at a bracelet, but it was out of stock. When will it be back?

Contact us and we can check if we have a small amount in stock, or help you find an energy item that better suits your Five Elements Bagua.

I need it quickly because the birthday/anniversary/party is already in a few days!

If you have already placed an order, you can notify us by replying to the confirmation email. Usually, we can prioritize your order and complete it within 1 business day or even a few hours. For transportation, we will use priority shipping service to convey the energy products to you as soon as possible. You can also contact us in advance through support@meditationtreasure.shop, and we will do our best to convey it to you!

I don’t know my wrist size

No worries! If you place an order for custom products, we will reach out to you through email (check your spam folder) to assist you with that. If you need assistance/ want to know your wrist size before placing your order, you can reach out to us at support@meditationtreasure.shop or visit our page: Measure your wrist

I do know my wrist size, but I want it a bit more loose on my wrist, is that possible?

Yes, it is possible. Submit your wrist size and then add "loose fit" (in the note or email us afterward is also an option). Keep in mind you need to submit your true wrist size, and not calculate any extra inches yourself. Often, this results in too large bracelets and disappointment.So if you measured your wrist size as 7.25 inches and you want a loose fit, submit 7.25 inches,loose fit.

It is a gift, how do I know the wrist size?

If you're unsure, don't worry—we offer complimentary resizing for first-time orders within 30 calendar days of receiving the bracelet. You can always reach out to us at support@meditationtreasure.shop if you need assistance or if the recipient has previously ordered from Meditation Treasure—we can easily look up their wrist size. Alternatively, we also offer e-gift cards.

Why do you use wrist measurements instead of bracelet lengths

At Meditation Treasure, we strive to create bracelets that fit your wrist perfectly. We prefer to measure by wrist size rather than fixed length for the following reasons:

1、Tailored to fit your wrist: Wrist sizing ensures that each bracelet fits your wrist perfectly, comfortably and securely, without the tendency to be too loose or too tight as with standard lengths.

2、Bead size variation: Our bracelets are crafted from high-quality natural beads, so there may be slight variations in size. For example, a 4mm bead may actually measure between 3.9mm and 4.1mm due to natural factors and production processes. This slight difference will affect the overall length of the bracelet.

3、Unique designs: Different bead sizes and designs will affect the length of the bracelet. Even if the beads are the same size, the bracelet length will be different between large and small beads.

 How long does shipping take?

I accidentally submitted the wrong delivery address, but it's already on its way!

In most cases, you can change the delivery address yourself on the tracking confirmation page. If you're unable to do so, please contact both the courier service and us as soon as possible. Keep in mind that the longer you wait, the more difficult it becomes to amend the address.

Please note that changing the delivery address to a different address and/or country may not always be possible, and if it possible additional transport costs may be charged to you.

I need to resize my bracelet.

Of course, we understand that getting the size right the first time can be a little tricky, especially with custom-made bracelets. That's why we offer complimentary resizing within 30 calendar days of receiving your item. Simply send an email to support@meditationtreasure.shop, and we'll provide you with a free shipping label and guide you through the easy steps for resizing your bracelet or necklace.

I would like an exchange.

Exchanging bracelets is simple and free. You have 30 calendar days (starting from the day you receive the item) to return the bracelet(s) for an exchange. The bracelet must not show any signs of usage, and the tag needs to remain attached. As soon as your package has been delivered to our facility, we will inform you about its arrival and process your exchange at no additional cost. We're proud to offer free returns and free resizes to ensure you get the perfect fit. For assistance with your exchange, please send an email to support@meditationtreasure.shop.

I would like to return my order

Yes, returns are free. While our bracelets are handmade and ritually blessed to bring you good luck and powerful positive energy, we also want to ensure that you are completely satisfied with your purchase. All bracelets purchased from Meditation Treasure come with a 30-day satisfaction guarantee. You have 30 days from the date you receive your item to return it. Returns will not be accepted after 30 days. The bracelet must be in its original condition with no signs of wear and tags intact. We are proud to offer free returns with no restocking fee. Once we receive your return, we will refund the full amount.Please understand the return policy in detail Returns